Contact us

If you need to get in touch with us, please select one option from the list below and click on ‘submit your details’. An email will be opened in your browser.
Please ensure you include your full name and your order number, so our Customer Service team can respond to your request.

What would you like to do?

I would like to cancel an order - submit your details

I have forgotten my password - submit your details

I've been sent the wrong items - submit your details

My goods are damaged - submit your details

There's been a problem with my delivery - submit your details

Other - submit your details

If you are unable to use any of the above options, feel free to email us direct at customerservice@bfcdirect.co.uk